Support

Contact us

Found a bug, have an idea or need help with your robot? Email adnewaparts@gmail.com. Please tell us your device model and whether you play on the website or in the app. We usually reply within a few working days.

New Apartments, Inc.
1111b South Governors Avenue, Dover, DE 19904, USA
Email: adnewaparts@gmail.com · Phone: +1 (302) 244-5401

Where is my progress saved?

Your robots, parts, credits and seasons are saved on your device. Deleting the app or clearing its data (or your browser’s site data on wreckbox.io) removes your progress. The Android app may restore it from your Google device backup on a new phone. Progress on the website, in the apps and on game portals is separate.

The game runs slowly

Open Settings → Graphics and pick Medium or Low. Auto lowers the quality by itself when the game runs below 50 frames a second.

Ads and privacy choices

Rewarded videos are always optional. In the EEA, the UK and Switzerland you can change your ad consent any time under Settings → Ads privacy. On iOS, tracking is controlled in Settings → Privacy & Security → Tracking. Details are in our Privacy Policy.

Delete your data

• On your device: uninstall the app (on the website: clear site data in your browser). This deletes your game progress.
• Gameplay statistics: email adnewaparts@gmail.com with the subject “Delete my Wreckbox data” and the Player ID shown in the game’s Settings. We delete the statistics linked to that ID within 30 days.
• We have no player accounts, so there is no account to close.